Effective Supervision Seminar
“Good supervisors, managers and team leaders are critical to the success of any organization!”
Yet the vast majority of supervisors throughout North America are promoted into positions of authority without being trained. Making the transition to supervisor brings a significant change in roles and perspectives. It also requires an entirely new set of skills.
This course was developed for the new supervisor as well as the seasoned manager as an introduction/review of the fundamentals of effective supervision. The program focuses the participants on broadening their managerial knowledge base, developing “core” skills, understanding their leadership style, and increasing employee productivity.
Making the transition from co-worker to supervisor and developing a greater understanding of the supervisor’s role and responsibilities.
Establishing your credibility, authority and support among your staff.
Determining your leadership qualities and style.
Develop coaching and training skills to maximize productivity.
Dealing with different personalities, difficult employees, conflicts and unacceptable performance.
Manage employee performance through coaching, counselling, evaluation, discipline and termination.
Recognizing and using appropriate communication skills that allow you to effectively delegate, provide constructive feedback, and motivate your employees.
Increasing your personal and departmental productivity through effective planning, organizing your workload and managing your projects.
Who should attend?
Any manager, supervisor, or team leader that is responsible for getting results through other people.
Assessment instruments – DISC personality profile
Time management assessment
Individual exercises, role-plays, case studies.
Program can be customized with the addition a Team Building survival simulation